How do I whitelist Piano Marvel to run on computers, iPads and networks?

How do I whitelist Piano Marvel to run on computers, iPads and networks?

PC Whitelisting:
1. Check the Windows firewall settings to ensure that the Piano Marvel plugin is allowed through the firewall.

2. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin to run  (Usually located at C:/Program Files X86/Piano Marvel Plugin/Startup)

3. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin to connect to the internet.

4. Please ensure that you do not have any browser extensions that are blocking the Piano Marvel plugin, and that you are not using DuckDuckGo.

MAC Whitelisting:
1. Check the MAC firewall settings  (Under System Preferences/Security & Privacy) to ensure that the Piano Marvel plugin is allowed through the firewall.

2. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin to run  (Usually located at Macintosh HD/Applications/PianoMarvel/PianoPlugin)

3. If the computer has antivirus software installed, check that the software settings are allowing the PianoPlugin to connect to the internet.

iPad Whitelisting:
iPads will only be restricted by network settings. See “Network Ports” below.

Network Ports:
If you have removed restrictions on your firewall and are still unable to connect the Piano Marvel plugin to the internet, please ensure that ports 5010, 19420 and 80 are open. Piano Marvel will attempt to use port 5010 first and default to port 80 if it is unavailable. Ports 5010 and 19420 use a web socket protocol to connect the plugin to the browser.  

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