Speed troubleshoot for the most common problems
Below is a quick list of steps you can do to fix the most common issues users may come across with Piano Marvel.
-Retry the Song
-Refresh/Reload the Page
-Reconnect the MIDI Cable
-Re-Configure your MIDI Instrument
-Restart the Piano (Turn off then on again)
-Restart the Computer or Device
-Run your Windows or Mac Updates to the Latest Versions Possible
If these steps do not help, please look below for other common questions and solutions.
Related Articles
iPhone setup for Piano Marvel
You can now use Piano Marvel on your iPhone. Currently, there are multiple ways to use Piano Marvel with your iPhone! Watch the video or read more below to learn more. ss On-Screen Keyboard: The simple solution requires no accessories if you want to ...
I’m not getting a score in Piano Marvel or No MIDI connection
If you are not getting a score in Piano Marvel it could be caused by several things. Please try the steps below to troubleshoot this issue. 1) Browser We recommend using either the latest version of Google Chrome or Firefox. If you are already using ...
Audio setup/when to use which cable?
The best setup for your audio will depend on the audio connections that your piano/keyboard has available. We recommend watching this video for a walkthrough of different audio setup options.
How to connect a MIDI cable
How do I connect my MIDI cable? A MIDI connection is required to use Piano Marvel in assessment mode which provides player feedback, scores, and progress tracking. There are currently three MIDI connection methods, a MIDI interface cable, a USB ...
I can’t hear what I play/I have a MIDI controller
If you are using Piano Marvel with a MIDI controller, you will want to enable the virtual piano option. This will allow Piano Marvel to produce a piano sound when you play the keys that you will hear either through your device speakers, or ...