Clear Plugin Cache

Clear Plugin Cache

In some cases, it may help to clear out the song cache for the Piano Marvel plugin on your computer. The video below shows how to do this on PC and on Mac computers. https://www.youtube.com/watch?v=tmfbQi9c4OE&feature=emb_logo
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    • How do I reinstall the plugin?

      Instructions for Windows Computers: 1. First, we need to uninstall the current plugin. Go to the control panel and select the programs section. 2. Look for the Piano Marvel plugin in the list of programs and double click it to uninstall. Windows will ...
    • How do I restart the plugin?

      If you have already installed the Piano Marvel plugin and you are seeing a message “Plugin Not Found” Please check the following. 1. Please make sure that you are using either Google Chrome, Firefox or Safari. Other browsers are not compatible at ...
    • How do I install the plugin?

      The plugin is only used on PC or Mac, it is not needed for the iPad app. 1. Go to www.pianomarvel.com using Google Chrome or Firefox and click on the “Launch App” link. Log in and go to Menu, Instrument Settings. 2. If the plugin is not installed you ...
    • Do you support Chromebook?

      We do support Chromebook! All you need to do to access the app using a Chromebook is visit https://www.pianomarvel.com using Google Chrome and login using your account information. There is no plugin required with a Chromebook, although we do highly ...
    • How do I whitelist Piano Marvel to run on computers, iPads and networks?

      PC Whitelisting: 1. Check the Windows firewall settings to ensure that the Piano Marvel plugin is allowed through the firewall. 2. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin ...