How do I unsubscribe?

How do I unsubscribe?

Please note:  These instructions are for if you subscribed through the Piano Marvel website only.  If you subscribed through the app store on your iPad, you can manage your subscription through Apple.

1. Go to www.pianomarvel.com and click on the account login link at the top or go to https://pianomarvel.com/login

2. Once you are at the account login page enter your username and password to log in

3. Once you are logged in, click on your name in the upper right-hand corner, select Account, then choose Billing from the left-hand menu,  click the box “Cancel Subscription” at the bottom right corner of the page and confirm your choice to unsubscribe. This will stop all future charges but your account will remain active until the end of the billing cycle.

4. If you subscribed through the iPad/Apple, your subscription will have to be managed through the app store.

Note: Your account and account information will not be deleted if you unsubscribe. This means that if you unsubscribe for any amount of time and then return to activate your account again, your practice trophies will still be saved for you just as they were when you unsubscribed.


    • Related Articles

    • Do you support Chromebook?

      We do support Chromebook! All you need to do to access the app using a Chromebook is visit https://www.pianomarvel.com using Google Chrome and login using your account information. There is no plugin required with a Chromebook, although we do highly ...
    • Student/Teacher Account Linking

      Music students can link their account to a teacher. This allows the teacher to view practice information such as scores, practice minutes, and other accomplishments in their student reports. The teacher can also login as their students for ease of ...
    • Does Piano Marvel run on Android?

      Android devices have limited options in Piano Marvel. Browsing the music library is available on Android tablets. Play-along, scoring, and assessment features are not currently supported. Piano Marvel has plans to add more feature options for Android ...
    • I don’t hear any sound from Piano Marvel

      Piano Marvel offers a count-in and accompaniment in Play Mode. If you are not hearing any accompaniment or the voice counting you in when you press Play, please follow the steps to correct the issue: 1. In a piece or exercise, look in the Mixer ...
    • How to connect a MIDI cable

      How do I connect my MIDI cable? A MIDI connection is required to use Piano Marvel in assessment mode which provides player feedback, scores, and progress tracking. There are currently three MIDI connection methods, a MIDI interface cable, a USB ...