⚠️ I Lost My Progress / Subscription (Quick Fix)

🚨 Read This First

👉 Your progress is almost never lost.

👉 You are almost certainly logged into the wrong account.

🔍 Why This Happens

Piano Marvel creates a separate account for each login method:

• Email + Password
• Continue with Google
• Continue with Facebook
• Continue with Apple

👉 Even if the email is the same
👉 These are different accounts

✅ Fix (Try This First)

Log out, then try logging back in using:

• Email + Password
• Google
• Facebook
• Apple

👉 One of these will have:

• Your progress
• Your subscription

💳 If Your Subscription Is Missing

👉 Same issue:

• You upgraded a different account

Fix:

• Log in using the method you used when you upgraded

⚠️ Important

• Accounts cannot be merged
• Progress cannot be transferred
• Subscriptions stay on the account they were purchased on

🎯 Still Not Finding It?

Include:

• Email(s) used
• Login methods tried
• What you expected vs what you see

👉 Contact support