Subscription Codes (How They Work)

Subscription Codes (How They Work)

🎟️ Subscription Codes (How They Work)

✅ What this covers

  • Where to get subscription codes
  • How to apply them
  • How they behave vs subscriptions

Time: 2–3 minutes
Difficulty: Easy

🚨 What Is a Subscription Code?

👉 A subscription code adds Premium access time to your account.

  • No auto-renewal
  • No recurring billing
  • One-time use per code

🛒 Where to Get Codes

You can get subscription codes from:

👉 Codes are often used for:

  • Gifts
  • Families
  • Teachers / studios
  • Bulk purchases

🔑 How to Apply a Code

💻 Web Browser (Required)

👉 Codes must be applied on the web app

Option 1 — Upgrade Button (If account not Premium yet)

  • Click Upgrade Now on the popup
  • Enter your code

Option 2 — Account Settings

  • Click your name
  • Go to My Account → Billing
  • Select Enter Subscription Code
  • Enter your code then click Update Billing Information

⚠️ Important

👉 Codes cannot be applied in:

  • iOS app
  • Android app

👉 But once applied:

  • Premium works on all devices

⏳ How Codes Work

✅ They do NOT expire

  • You can save them and use them later

✅ Time starts when applied

  • Not when purchased

✅ They add time to existing subscriptions

Example:

  • You already have 2 months remaining
  • Apply a code → time is added on top

👉 No time you already paid for is lost

🔄 Managing Your Subscription

✅ No auto-renewal

  • Codes do NOT renew automatically
  • When time runs out, access returns to Free

⏸️ Can be adjusted if needed

👉 If you need to pause:

  • Contact support
  • Remaining time can be converted into a new code

⚠️ Common Issues

❌ “My code didn’t work”

  • Entered incorrectly
  • Applied to a different account

👉 Fix:

  • Double-check spelling
  • Confirm correct account

❌ “I applied it but nothing changed”

  • May already have active time

👉 Check:

  • Your updated expiration date

❌ “I can’t enter my code on my phone”

  • Codes must be applied on web

🎯 Pros & Cons

✅ Pros

  • No recurring charges
  • Flexible (apply anytime)
  • Can be bought in bulk
  • Can be paused (via support)

⚠️ Cons

  • Must be applied manually
  • No automatic renewal
  • Cannot be applied in mobile apps

🎯 Best Practices

👉 Do this:

  1. Log into the correct account
  2. Apply code on web
  3. Confirm expiration date updated

👉 Then use on any device

🔧 Still Having Issues?

Include:

  • Code (if possible)
  • Email used
  • What happened

👉 Contact support